If you tried Kotak 811 zero balance account. And now you're not willing to continue, then this article will help you.

how to close kotak 811 account

The opening of Kotak 811 account was very simple. You just installed the app, filled out your details and in a few minutes your account was activated. But closing the account is not so easy. Why Kotak Mahindra Bank will make this process easy, they want you to be their valued customers.

If you’ve not completed your KYC process to upgrade your lite and limited kyc accounts into full kyc account, your account will get blocked within 1 year. This blockage of non-verified accounts is due to RBI regulations. After getting blocked you can’t reopen the account later.

If you went to the bank to close your account in the first 6 months, then they will charge you Rs 600 as a fee for closing the account. There is no charge after 6 months.

There is no online way to close the account. The whole account closure process is offline.  You’ve to visit your home branch or the nearest branch in order to get it done. One thing you need to keep in mind is that you can not open this account again after closing the account

How to Know Kotak 811 Home Branch in Kotak 811 app

  1. Open Kotak 811 app
  2. Login into your account
  3. There are some options down below such as Apply Now, Credit Card, Service Request, Investments, etc. Click the “Service Request” option.
  4. After that, click Account Service Requests.
  5. It will show up a bunch of options, click the “Change of Home Branch” option
  6. Click the Savings/Current/ Overdraft Account
  7. After clicking it will show your home branch city name, further you can get the branch address using google maps.

How to Know Kotak 811 Home Branch in Kotak 811 app

To close the Kotak 811 account, follow these steps

Take a photocopy of ID proof, you can take the Aadhar card as proof. You've to return the items related to the bank such as physical debit card, cheque book, etc., so take them with you.
  1. Visit your home branch.
  2. Ask the bank officials about the process of deactivation of the account.
  3. You will be given an account closure form.
  4. Fill out the closure form and give them back.
  5. Return all items and now wait a few days for the bank to deactivate it.
  6. This process can take 3-5 days.
  7. Be sure to ask the bank branch's mobile number to confirm that the account is closed

What are the Some Common Reasons to Close the Account?

  1. You need to remember login credentials such as CRN, MPIN which can be confusing or hectic.
  2. It requires internet connectivity to avail 24*7 uninterrupted banking services, a bad internet connection can lead to failure of financial transactions.
  3. You need to install the app to avail kotak 811 mobile banking facilities. In case your phone has less internal memory capacity, the app may end up slow your phone’s performance.
  4. You may have thought Zero balance account means all the services provided by kotak Mahindra bank will be free. But after getting charged from the bank you don’t want to continue it further.
  5. Physical debit card ATM transactions are not free beyond a certain limit, which I think can be a good reason to switch to other zero balance savings accounts.
  6. You’ve multiple savings account and now you want to get rid of from few of them.
  7. You opened the account just for fun without any use and now you don’t need it.
  8. You found a better alternative according to your needs.

There is no online to complete the Account closure process, you've to visit the bank. Don't forget to take bank related items. If you want to avoid account closure charges go after 6 months.

These are the things required to close Kotak 811 account.

Hope this helps you.